Maintaining good practice
We follow all government policies and guidelines
Practical considerations about Picaroons
- Being only three bedrooms, with a maximum of six guests, it is easy for us to maintain social distancing.
- All common areas are spacious so, again, it is not a problem maintaining social distancing.
- It is easy to see if anyone is on the stairs and give way without inconvenience
- The breakfast room is large, with more than the minimum requirement of space between the tables
- There is ample on-site parking
Prior to arrival
Our government required registration document will be sent to you electronically, a week before you are due to stay with us. Please return electronically or, if that is a problem, please give it to us on arrival
Continuous good practice throughout
We wash our hands thoroughly as often as possible
We practice a minimum of twice daily sanitizing of commonly touched surfaces ie bannister, light switches, door handles etc
Face masks and disposable gloves available for guests on request
Guests entering premises
Sanitiser gel by front door
We will maintain a safe distance with arriving guests
We will no longer shake hands
We will discuss our guests’ distancing and PPE preferences. We have a ‘Do Not Disturb’ sign which can be displayed on the bedroom door if you wish.
We can only offer to carry luggage for those who need help
On the landing
Sanitiser gel available
We have removed the communal water cooler dispenser and replaced with bottled water in your bedroom
We ask guests to request spare pillows and not to help themselves, as previously
To minimise our presence in rooms
Room keys will be hung inside your bedroom door. At the end of your stay, as you depart, we will ask you to leave your keys on your room door
We will refresh bedrooms daily unless asked not to. We will not touch the bed or towels but we will empty bins and replace consumables
- We will disinfect the hairdryer and vanity mirror, in the bottom drawer, between guests.
- We have removed the spare blanket from the bedroom. It is available on request.
- Spare pillows should be requested
- If anything is needed please ask
Complimentary beverages and toiletries in room
We will continue to leave a kettle in the room and ensure it is disinfected between guests. Replacement teas, coffees etc will be refreshed as needed and the mugs and glasses will be replaced as required and, as a matter of course, between guests.
No changes needed in regard to scheduling of meals; there is sufficient room to seat all guests should they arrive at the same time.
Sanitiser is available
To minimise movement of guests around the breakfast room
- We will stick with our current service where guests pre-order their cooked breakfast the night before. We will wear face masks if a guest prefers and our hands will be washed constantly.
- We will bring to your table fresh fruit, cereals, yoghurt etc, as requested
- Bread and toast – guests should no longer make toast themselves; we will make to order and serve to table, as requested
- Should a guest request jam or marmalade we will serve individual portions
After breakfast we will clear everything and dispose of anything that cannot be put through the dishwasher.
Tables, chairs and all other surfaces in the breakfast room will be cleaned and disinfected.
We have removed the guest comments book and pen
Bedroom cleaning between guests
Windows opened wide and room left for an hour before cleaning commences
All bedroom and bathroom linen will be replaced as a matter of course. Beds will be totally stripped, including protectors, together with the mats and towels from the bathroom
All surfaces to be dusted, wiped and disinfected including the bedframe, TV remote, light switches, door handles, plug sockets etc
Bedroom and bathroom vacuumed on most vigorous setting
Bathroom floor washed with boiling water and detergent
Shower, sink and toilet and all other surfaces thoroughly cleaned and disinfected
All items will be laundered as per government guidelines and then tumble dried
Our ‘Picaroons’ work wear will continue to be laundered on a daily basis
We will continue with our current system where most payments are BACS or contactless. Guests can read-out their credit card number rather than handing it to us.
We are reviewing whether we need to make check-in later, and or, staggered, in consideration of the increased cleaning time per room.